Privacy Policy

Last Updated: March 1, 2025

At MAI Group, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

  • Contact us through our website
  • Request a quote or consultation
  • Fill out any forms on our website

The personal information we may collect includes:

  • Name, email address, telephone number
  • Business information (company name, job title)
  • Information provided in project briefs or consultations

2. How We Use Your Information

We may use the information we collect for various purposes, including:

  • Providing, maintaining, and improving our services
  • Responding to your inquiries and fulfilling your requests
  • Sending administrative information, such as changes to our terms, conditions, and policies
  • Analyzing website usage to improve user experience
  • Protecting our rights, property, or safety, and that of our users

3. GDPR Compliance

For users in the European Union, we process your data in accordance with the General Data Protection Regulation (GDPR):

  • We only collect and process your data with your consent or when we have a legitimate interest to do so
  • We only retain your personal data for as long as necessary to fulfill the purposes for which it was collected
  • We implement appropriate security measures to protect your personal information
  • We will promptly notify relevant parties in the event of a data breach

Your GDPR Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Right to access your personal data
  • Right to rectification if your data is inaccurate or incomplete
  • Right to erasure (or "right to be forgotten")
  • Right to restrict processing of your data
  • Right to data portability
  • Right to object to the processing of your data
  • Rights related to automated decision-making and profiling

4. Cookie Policy

Our website uses cookies to enhance your browsing experience. Cookies are small text files that are placed on your device when you visit our website. They help us analyze how users interact with our site and allow us to recognize you when you return.

Types of Cookies We Use

  • Essential cookies: Required for the website to function properly
  • Analytical/performance cookies: Allow us to recognize and count visitors and see how they move around our site
  • Functionality cookies: Enable us to personalize content for you
  • Targeting cookies: Record your visit to our website, pages visited, and links followed

You can control and manage cookies in your browser settings. However, please note that disabling certain cookies may impact your experience on our website.

5. Data Sharing and Third Parties

We do not sell, trade, or otherwise transfer your personal information to third parties. Your information remains confidential and is only used for the purposes outlined in this policy.

The only exception to this is when we are required to share information with legal authorities to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

6. Data Security

We take reasonable measures to protect your personal information, including:

  • Using SSL certificates to encrypt data transmission
  • Implementing standard security protocols
  • Regularly reviewing our information collection and storage practices

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can take necessary actions.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: